Sales Discovery Call Script

Create a discovery call script for selling {{product_or_service}} to {{prospect_type}}.

Product Context

{{product_context}}

Call Duration

{{call_duration}}

Call Structure

1. Opening (2-3 min)

• Warm greeting
• Agenda setting
• Permission to ask questions

Script:
"Thanks for taking the time today, [Name]. Before we dive in, I'd love to understand [their situation] better so I can share only what's relevant. Mind if I ask a few questions?"

2. Discovery Questions

• "Walk me through how you currently handle [problem area]..."
• "What tools/processes are you using today?"
• "How's that working for you?"

• "What's the biggest challenge with [current approach]?"
• "If you could wave a magic wand, what would you change?"
• "How is this impacting [team/business metrics]?"

• "How much time does your team spend on [task]?"
• "What's the cost of [problem] to the business?"
• "What happens if you don't solve this in the next 6 months?"

• "Who else would be involved in evaluating a solution?"
• "What would success look like for this project?"
• "What's your timeline for making a change?"

3. Brief Solution Overview (5 min)

• Connect their pain to your solution
• Share ONE relevant case study
• Avoid feature dumping

4. Next Steps (2 min)

• Summarize what you heard
• Propose specific next step
• Confirm action items

Objection Handling

Common objections for this product:
{{common_objections}}

For each, provide:

• Acknowledge
• Clarify
• Respond with value

Red Flags to Watch For

• Signs they're not a good fit
• Questions to disqualify early
• When to end the call gracefully